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What if my mom doesn't want anyone but me to come and help her?
This
is very common, because most people have a comfort zone that they don't
want to move beyond.... this becomes more of an issue with the elderly.
They have fears about change and about losing control over their
lives. It is healthy for both of you to set loving boundaries for
your self and your own time. And
when you invite Angel Advocates to help, it doesn't take long for mom
to look forward to our visits and bond with our Caring Companions.
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Are you an advocate for
senior citizens?
We are passionate
advocates for senior citizens and
for their families. Our goal is to help seniors maintain their
dignity and some type of independence so they can feel good about
themselves as they get more vulnerable. Our goal is to provide
people and services that are trusted, valued and serve the needs of
seniors and their families. In doing so, we hope to help bridge
family communications in order to increase the quality of the
relationships.
What action is taken if you
witness neglect or abuse?
Employees of
Angel Advocates are required to report
such situations to their supervisor, who will then determine action to be taken.
Do I have the option of
setting a specific time and day schedule for your services?
Of course. We
will put together a schedule that meets the needs of
families and their loved ones.
What if I need Angel
Advocates to respond quickly in a “needed right now” situation?
We
will go the extra mile to provide immediate services to existing
clients faced with an unplanned situation. This includes helping with
loved ones recuperating from surgery or other health issues.
What are “transition
services”?
Often it is the
grown children who recognize that mom or dad or grandma is no
longer able to safely take care of themselves. They agonize over
honoring their loved ones wishes to remain at home or to place
them in a new home where they would receive assistance and not be
alone. Angel Advocates can help guide those conversations and
offer resources to help guide the transition efforts and choices.
What is your
confidentiality policy?
Every employee of
Angel Advocates signs a Confidentiality Agreement that prohibits
talking about or sharing of any information about a client or
their family. In addition, they must agree to not discuss any
home or facility issues with anyone except Angel Advocates management.
Angel Advocates management does not share any information unless a
client’s health and welfare is at risk.
What if my Grandma doesn’t
like the Angel Advocate employee that you send?
No problem. We want Grandma to enjoy our visits, and we
strive to match personalities so that the visits are mutually
rewarding.
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